Want to ride often?
Register on the website to get a Key Fob and a user login. You can then ride daily as much as you wish for up to a year.
You can ride as many times a day as you wish.
The first 45 minutes of each ride are included in your Membership.
Switching to a new Zyp bike will reset the 45 minutes ride time.
An Overtime Charges are incurred only if you go over 45 minutes at one time.
Want to ride longer?
You can choose to ride for long periods of time if needed. This allows you to enjoy the city without the time limitation of a regular ride. Just take the Zyp bike and keep going beyond included ride time.
After 12 consecutive hours, the Zyp bike will be considered stolen and a fee of $1500 will be charged to your credit or debit card, unless reported to Zyp BikeShare differently. If you have a problem, please call customer service at 1-844-ZYP-BIKE (844-997-2453).
Delivery and Timing Policy: Products will be mailed using the U.S. Postal Service and require a minimum 10 business days to process. Zyp is not responsible for loss or damage of mail and customer is required to notify Zyp BikeShare in writing if product is not received within 12 business days of initial purchase.
Return/Refund Policy: All sales are final. In the event of a discrepancy, customer is required to notify Zyp BikeShare in writing, if a refund is deemed appropriate 14 business days is required for processing.