Safety riding tips

A top priority for Zyp BikeShare is your safety.

Plan your route

Choose the most bike-friendly route: check the Zyp Maps or App for selecting your ideal itinerary. The shorter route is not always the best way; the safest is.

Inspect your Zyp Bike

Zyp bikes have a high level of usage. It is important to check that the specific Zyp bike you are riding is in top shape.

Check the Zyp bike screen to know how much battery time and distance it has left. Press the horn button to view this information when the bike is locked.

Ensure that the seat height is fitted to your size by raising or lowering it.

Check the tire pressure. Squeeze the tire or push down slightly on the bike to verify adequate tire pressure.

Ensure that both breaks work properly. Press the breaks and see if the wheel stops turning.

If you are riding at night, ensure that the lights turn on when you ride.


If you took out a Zyp bike and detected a problem, immediately return it and take another one. YOu can report bike faults on the Zyp app or by giving us a call.

If any problem arises while you are riding and you cannot return the Zyp bike, stop and call us at 1-844-ZYP-BIKE (844-997-2453).

Wear a helmet

A helmet is important safety equipment when riding any bicycle. It reduces the probability of a head injury in case of a crash.

Choose an appropriate model and size for your head. Take the time to adjust your helmet correctly. It should not move forward or backward on your head. In order to be comfortable, you should be able to put no more than two fingers in the space between the chinstrap and your skin.

Zyp BikeShare has committed to making helmets accessible to all Members by offering affordable helmets with the purchase of a Membership online and by accessing Zyp BikeShare helmets throughout the community. A specific list of locations that helmets can be purchased or rented will be posted soon!

Respect the Road Code

Follow the rules of the road by respecting traffic lights and signs.

Walk your bike on the sidewalks; they are for pedestrians and bikes should not be ridden on the sidewalk.

Ride on cycle paths whenever possible.

Respect traffic signals and be a predictable rider.

Be careful and respectful

While riding in traffic, keep your distance from other vehicles.

Keep 3 feet distance from parked cars. A door may open unexpectedly in the 'door zone'.

Make yourself visible and don’t ride too close to the sidewalk, in order to have maneuvering capability and avoid accidents.

Keep an eye on pedestrians to predict their intentions; they are more vulnerable than cyclists.

When you need to pass another rider, do so on their left-hand side. You may call out your intention to pass (e.g.: "On your left!")

Pay attention to obstacles on the road. Potholes, sewer grates and railroad tracks can be dangerous for a cyclist. When crossing a railroad track, do so at a 90º angle in order to avoid sliding.

Be predictable

Don’t make sudden turns and stops, and be sure to signal your intentions with proper arm signals.

Signal when you intend to stop, slow or turn.

Before turning, look backwards on the side you are turning toward, to be sure there is no vehicle coming.

Ensure your signal was understood by establishing eye contact with other road users.